Dunzo, a tech platform for essentials and groceries, said its “app open” metric has doubled since the month of March as more users leverage the app to order and deliver home-cooked meals, medical aid and other essentials to their loved ones in the second wave of Covid-19.
Since January, Dunzo had witnessed 350% growth in medicine orders alone, while consumables like groceries, fresh produce and daily staples had grown 318% as of April, the company reports.
“In the last year, Dunzo has graduated from a convenience app to becoming an essential service for many. This shift has not only made an impact on the community but also on the business,” Dunzo said.
Between March and May 2021, Dunzo has delivered over 20,000 orders to hospitals. This, coupled with the delivery of home-cooked meals, oximeters and other medical aid has led to 204% growth in Dunzo’s pick up and drop orders.
Dunzo’s B2B vertical, where it provides its services to organisations, has also grown 2X working with volunteers, NGOs, and other organizations, to deliver essentials to those affected in the community.
“At the heart of Dunzo’s operations lies our mission to make digital interactions with the offline world more convenient, safe and seamless. With more micro-fulfilment centres in the pipeline, stronger supply chain management, we’re moving closer to our goal of 15-minute deliveries and gearing up to build a better, safer world of on-demand commerce and convenience for India,” Kabeer Biswas, CEO & Co-founder, Dunzo said.
Dunzo has deployed 250 micro-fulfilment centres to serve 700 plus neighbourhoods. Dunzo’s MFCs will house the top 1,500 SKUs from local merchants which would enable a more consistent ordering experience as well as deliveries under 20 minutes.